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PRIVACY POLICY

Effective Date: March 2026  |  Last Updated: March 2026

At RUNNINGMAN.PH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the data you provide when using our platform.

1. Information We Collect

When you use RUNNINGMAN.PH, we collect various types of information to provide and improve our services. The categories of information we collect include:

Personal Information

  • Full name, email address, and phone number
  • Date of birth and gender
  • Emergency contact name and phone number
  • Shirt size and other event-specific preferences

Payment Information

  • Payment method used (GCash, Maya, or other supported methods)
  • Payment proof screenshots uploaded during registration
  • Transaction reference numbers
  • We do NOT collect or store credit card numbers, bank account details, or e-wallet PINs

Race and Event Data

  • Event registrations and race categories selected
  • Bib numbers assigned to you
  • Race results, finish times, and rankings
  • Kit claiming status and QR code scan records

Device and Usage Data

  • Browser type, device type, and operating system
  • IP address and approximate location
  • Pages visited, time spent, and navigation patterns
  • Referral source and search terms used to find the platform

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and managing your event registrations
  • Verifying payment submissions and matching them to registrations
  • Generating and delivering your unique QR code for kit claiming
  • Publishing race results, rankings, and finish certificates
  • Sending registration confirmations, event updates, and reminders via email
  • Communicating important changes to events you are registered for
  • Providing customer support and resolving registration issues
  • Generating anonymized analytics to improve the platform experience
  • Preventing fraudulent registrations and ensuring platform integrity

3. Information Sharing

We value your privacy and are transparent about how your data may be shared:

Shared With Event Organizers

  • When you register for an event, the organizing team receives your registration details (name, email, phone, emergency contact, shirt size, category) to manage the event
  • Organizers may use your information for event-day logistics, safety coordination, and post-event communications related to that specific event

Service Providers

  • We use Supabase for secure data storage and authentication
  • Email delivery services for sending confirmations and updates
  • Analytics tools to understand platform usage patterns

We Do NOT

  • Sell your personal information to third parties
  • Share your data with advertisers or marketing companies
  • Provide your information to any party not directly involved in event operations

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • All data is transmitted over encrypted HTTPS connections
  • Database storage is secured through Supabase with row-level security policies
  • Access to personal data is restricted to authorized personnel and the event organizers you register with
  • Authentication is handled through secure token-based sessions
  • Payment proof images are stored in access-controlled storage buckets
  • Regular security reviews are conducted to identify and address vulnerabilities

5. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights regarding your personal data:

  • Right to be Informed — You have the right to know how your data is being collected, used, and processed
  • Right to Access — You may request a copy of the personal data we hold about you
  • Right to Correction — You may request correction of any inaccurate or incomplete personal data
  • Right to Erasure or Blocking — You may request deletion or blocking of your personal data under certain conditions
  • Right to Data Portability — You may request your data in a structured, commonly used format for transfer to another service
  • Right to Object — You may object to the processing of your personal data in certain circumstances
  • Right to File a Complaint — You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of these rights, please contact us at info@runningman.ph. We will respond to your request within thirty (30) days.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

  • Authentication tokens to keep you signed in
  • Session data to maintain your state while using the platform
  • Security cookies to protect against cross-site request forgery

Analytics Cookies

  • Anonymous usage statistics to understand how the platform is used
  • Performance metrics to identify and fix issues
  • Feature usage data to prioritize improvements

You may configure your browser to reject cookies, though this may limit some functionality of the platform.

7. Data Retention

We retain your data for the following periods:

  • Event registration data — retained for the duration of the event plus two (2) years for record-keeping and dispute resolution
  • Race results and finish times — retained indefinitely as part of the public race record
  • Account information — retained until you request account deletion
  • Payment proof images — retained for six (6) months after event completion for verification purposes, then permanently deleted
  • Usage and analytics data — retained in anonymized form for up to three (3) years

Upon account deletion, your personal data will be removed within thirty (30) days. Anonymized, aggregated data that cannot identify you may be retained for analytical purposes.

8. Children's Privacy

RUNNINGMAN.PH is designed for users who are at least thirteen (13) years of age. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child has provided personal information without their consent, please contact us at the email below and we will promptly remove the information. For users between the ages of 13 and 17, parental or guardian consent is required for event registration, and we encourage parents and guardians to monitor their children's online activities.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last Updated" date. For significant changes that affect how we handle your personal data, we will also send a notification to the email address associated with your account. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

  • Email: info@runningman.ph
  • Address: Angeles City, Pampanga, Philippines
  • Platform: RUNNINGMAN.PH

We are committed to resolving any concerns about your privacy and will respond to all inquiries within thirty (30) days.